At MatSage, we are committed to delivering high-quality analytical services and ensuring customer satisfaction. We understand that, in some cases, you may need to request a revision.
- General Policy
Our goal is to provide accurate, reliable, and high-quality analysis. However, if you experience any issues with our services, we will do our best to resolve them. service revisions may be provided under specific conditions as outlined below.
- Eligibility for Refunds
- The service fee is non-refundable due to the negotiable price and payment after data analysis.
- Revision & Correction Policy
- If your analysis contains minor errors or inconsistencies, we may offer a free revision instead of a refund.
- Revision requests must be made within 7 days of receiving the service.
- Our team will assess the issue and determine whether a revision, correction, or refund is the best course of action.
- Contact Us
If you have any questions or need further clarification, please don’t hesitate to reach out to us. Our team is available to assist you and ensure the best possible experience.
Email: info@matsage.com
Support Team: Available during business hours
Thank you for choosing MatSage. Your trust is our priority, and we are committed to providing exceptional service. 